Despite the minimalist design of the iPod, and the intuitive look and feel of iTunes, both can throw the occasional curve ball. There are a million and one things that might be the cause of your woes - I won't and can't go through them all here. However, I will try and provide answers to many of the most common iPod and iTunes problems - as well as tips on maximizing your iPod's battery life. As for the rest, there's always the Internet, so if you don't find the help you need here, there are many great sites on the Internet that can provide answers.
iPod ailments
Just like regular computers, iPods sometimes crash, freeze up, or generally start behaving like belligerent two-year-olds. This is most commonly the fault of a software glitch and, when it happens, you can usually solve the problem by resetting your iPod or, if that fails, uploading your iPod software.
Resetting an iPod
To reset your iPod (this won't delete your music, files or preferences) hold down the following key combination for around ten seconds, until the Apple logo appears: Menu & Select or hold down the play/pause button & Menu. If this doesn't seem to have any effect, try connecting the Pod to its power supply, toggling the Hold switch on and off, and then resetting again.
Updating and restoring
First, make sure you have the most recent versions of iTunes and the iPod Updater. You can do this by visiting the Apple website or by running Software Update from the Apple Menu if you are using a Mac. When you run iPod Updater it should offer you two choices: Update, which adds the latest software to your iPod; and Restore, which returns the device to its factory state, removing all music (don't worry, it will still be there in iTunes), files and settings. You might want to try Update first, and the Restore if that doesn't solve the problem. Then launch iTunes to put your music back onto the iPod.
My iPod doesn't appear when I plug it in
Most iPod owners have come across this problem once or twice. Try the following: Reset the iPod (see above). Empty your trash and restart your computer: A software glitch or a full hard drive can stop Mac OS X recognizing attached drives. Force-mount: If iTunes sees the iPod but it won't work as a hard drive, even though Disk Use is enabled, try forcing it to "mount". Reset the iPod and, at the Apple logo screen, hold Select and the play/pause button.
The display is in the wrong language
To get back to English, first hit the Menu button a few times to reach the top-level menu. Then select the third item from the bottom - this is always Settings. In the next menu, again select the third item up (always Language) and then choose English.
Look online
If your iPod is still not behaving - and you've tried everything obvious, such as plugging it in to recharge and making sure the hold switch isn't on - then search online for help. Google is a good place to start, but also try Apple's own Net discussion area.
SOURCE:http://ezinearticles.com/?iPod-Help---Troubleshooting-and-Maintenance&id=3914868
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